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Payments and Shipment


We offer multiple online payment methods. Whatever your online mode of payment, you can be rest assured that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use your Visa, Master, Maestro and American Express credit/debit cards or Internet Banking to make your purchase. There is also a facility of Cash-On-Delivery, which is extended to our Registered Users. To know more about it click here.

There are zero hidden charges when you make a purchase with us. The prices listed for all the items are final and all-inclusive. The price you see at Checkout is exactly what you pay.
While making an online purchase if there is a payment failure, please retry ensuring the information passed on to payment gateway is accurate i.e. account details, billing address, password etc. Also, ensure that your Internet connection is not disrupted during your payment process. If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days.

If you see any charges on your credit/debit card for purchases made on ittude.me, but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you're still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it.

You can email us on contact@ittude.mme or please give us a call at toll free no 1800 200 7770 for any clarification.



We promise to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you on-time in-full. We take pride in delivering on time, every time!! If you have shopped with us earlier, we are of course confident that you already vouch for us!

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. But in any case such time shall not exceed 7 days, however, sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

There are certain shipping charges depending upon your product selection which will be displayed on screen while make purchase online. However, if your single transaction is > Rs. 3000 there will be no shipping charges anywhere in the country.

There will be a small fee of Rs. 49 on COD orders only and the same will be displayed on screen during your online purchase.

You can expect delivery of your order on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays. 

Please check if your order contains items with different delivery time. Items with different delivery time are shipped to you separately so please don’t worry your item is on its way.

In some instances, there could be an item in your order that may have failed our Quality Check, which is done prior to dispatch, and don't have an alternate QC passed item. In such an event you may be sent that part of the Order that is available in stock. Be assured that we will make every attempt to procure the product/s unless cancelled by you. In case we are unable to fulfil your purchase we will refund you the payment made towards that item.